M-12 · Operations

Maintenance management system (CMMS)

Shift from reactive breakdown repairs to scheduled predictive equipment maintenance

Typical timeline
6–10 weeks
Core team
Industrial Systems Engineer, Mobile Developer
Primary platforms
Odoo Maintenance · Custom CMMS Core · Dynamics Field Service
Method
IDEA · D-01 to A-02

Why the current way breaks

What this looks like on a normal Tuesday

Equipment fails unexpectedly because routine oil changes and filter replacements were never recorded.

Entire production lines grind to a halt costing thousands of dollars per idle hour.

What we build

Engineered capabilities, not generic templates

C-01

Preventive & Condition-Based Maintenance Triggers

Maintenance work orders generated automatically based on run-hours, sensor telemetry (vibration/temperature), or elapsed calendar days.

Technical detail

IoT telemetry integration, MTBF and MTTR calculation engines.

Outcomes

Scheduled

Preventive maintenance

By calendar, meter reading or condition.

Reserved

Spare parts for planned work

Parts are allocated when the job is scheduled.

We measure your baseline in discovery and report against it. No borrowed percentages.

Automation built in

Workflows that run on top of this module

Sensor Anomaly → Automated Technician Dispatch

Vibration sensor detects bearing wear exceeding threshold, schedules maintenance request, reserves replacement bearing, and assigns technician.

  1. S1 · Trigger Vibration Sensor Spike
  2. S2 · AI step Failure Risk Probability AI
  3. S3 · System Work Order & Parts Reserved
  4. S4 · Notification Technician Dispatched on App
Event-driven trigger with retry queue · human sign-off where set

Approach map · Business systems implementation

How a Maintenance (CMMS) project runs, week by week

Open any stage to see what we do, what you receive and what we need from you.

We sit with the people doing the work and map how orders, stock and money actually move today, including the spreadsheets nobody mentions in the first meeting.

What happens

  • Process walk-throughs with key users
  • Inventory of every data source
  • Quantifying where time is lost

What you get

  • Current-state process map
  • Data source and quality audit
  • Scope baseline

What we need from you

  • Sample invoices, orders and spreadsheets
  • Two-hour interviews with each department lead

Risk handled

Critical spreadsheets that management does not know staff rely on.

We design the data model, roles, approval rules and integrations on paper before anything is configured.

What happens

  • Data model design
  • Chart of accounts review
  • Approval matrix design

What you get

  • Solution blueprint document
  • Role-by-role screen wireframes
  • Data dictionary

What we need from you

  • Sign-off on the chart of accounts and permission structure

Risk handled

Sales and warehouse asking for conflicting things mid-build.

We provision environments, configure the standard modules to the blueprint, and build any approved extensions.

What happens

  • Environment setup and hardening
  • Module configuration
  • Approved custom development

What you get

  • Working staging environment
  • Configured modules matching the blueprint

What we need from you

  • Tax settings, bank details and branding assets
  • Named admin users

Risk handled

Configuration drifting away from what was agreed in the blueprint.

We extract customers, vendors, products and balances from your current tools, remove duplicates and load trial datasets you can check.

What happens

  • Migration scripts
  • Duplicate detection
  • Trial balance reconciliation

What you get

  • Staging database loaded with cleaned data
  • Reconciliation sheet

What we need from you

  • Decisions on flagged duplicates
  • Lists of inactive products and customers to archive

Risk handled

Bad legacy data being carried into the new system on day one.

We connect the system to the tools that stay: banks, e-commerce stores, payroll, shipping and anything else agreed in the blueprint.

What happens

  • API and webhook connectors
  • Error handling and retries
  • End-to-end integration tests

What you get

  • Tested integrations in staging
  • Integration runbook

What we need from you

  • API credentials and vendor contacts for connected systems

Risk handled

Silent sync failures that nobody notices until month-end.

Your staff test real scenarios in staging and learn the system role by role, with recorded guides they can return to.

What happens

  • Role-based training sessions
  • Scenario testing
  • Fix sprints on UAT findings

What you get

  • Signed UAT test matrix
  • Recorded training library

What we need from you

  • Key users available about four hours a week for testing

Risk handled

Staff meeting the system for the first time on go-live day.

We freeze the old system, move the final changes across, verify opening balances and switch over, usually across a weekend.

What happens

  • Final delta migration
  • Opening balance verification
  • Hardware and scanner checks

What you get

  • Live production system
  • Signed cutover checklist

What we need from you

  • A data-entry freeze on the old system at an agreed time

Risk handled

Downtime during trading hours.

The team that built the system stays on it after go-live: fixing issues on the day they surface, adjusting screens staff struggle with, and sitting with finance through the first month-end close.

What happens

  • Daily check-in with your project lead
  • Same-day fixes and small adjustments
  • First month-end close support

What you get

  • Hypercare issue log with resolutions
  • First month-end close sign-off

What we need from you

  • A 15-minute daily call with your project lead
  • Staff reporting problems as they happen, not at the end of the week

Risk handled

Early friction pushing staff back to the old spreadsheets.

With clean data in one system, we automate the repetitive work around it: invoice capture, reorder drafts, approval routing and alerts.

What happens

  • Automation opportunity review
  • Workflow and agent build
  • Monitoring and tuning

What you get

  • Live automation workflows
  • Monthly report of hours recovered

What we need from you

  • A ranked list of the bottlenecks you want gone next

Risk handled

The new system settling into a passive record-keeping tool.

Hardware & ecosystem connectivity

Connected to the tools that stay

Zebratechnologies

Barcode & RFID

Zebra, Honeywell, GS1-128 scanners

FedexUpsDhl

Shipping & logistics

FedEx, UPS, DHL, ShipStation

StripeRazorpayAdyen

Payments

Stripe, Razorpay, Adyen, ACH & SEPA

Whatsapp

Messaging

WhatsApp Business API, SMS, email

ShopifyWoocommerce

Commerce

Shopify, WooCommerce

ApachekafkaRabbitmqRedis

Event streaming

Apache Kafka, RabbitMQ, Redis

Okta

Identity & SSO

Okta, Entra ID, OAuth 2.0, SAML 2.0

Claude

Document AI

Claude, OCR engines, form recognizers

For the technical evaluator

Data model and deployment guardrails

Data model & schema

Equipment, Asset, Maintenance Request, Maintenance Stage, Parts BOM, Meter Readings.

Migration & cutover

Asset equipment registry, serial tag allocation, manufacturer maintenance manuals import.

API surface & webhooks

MQTT/HTTP sensor telemetry endpoints, technician mobile API.

Deployment & hosting

Industrial edge gateway or secure cloud.

Client work · published with client consent

Read how we ran real projects: the problem, the system we built and what changed, each published with the client's written consent.

See client work

FAQ

Questions buyers ask before they sign

Cost, timeline, data migration and what we need from your team, answered plainly.

Ask us directly
Can technicians use QR codes on machines to log repairs?

Yes. Every machine carries a durable QR code; technicians scan it with their phone camera to instantly view machine service history and log maintenance.

Next step

Scope your Maintenance (CMMS) project

Book a 30-minute consultation, or start the configurator with this module already selected.

Book a consultation Scope your project

First call: 30 minutes · A senior consultant, not a sales rep