Cloud Services
Managed cloud services
Patching, monitoring, backups and a monthly cost review for the cloud systems you depend on.
- 4 weeksOnboarding before support starts
- MonthlyOperations and cost report
- RunbooksWritten for every service
How we build
How we approach managed cloud
A cloud setup that nobody owns drifts: patches slip, backups stop being checked and the bill grows. Managed operations give it an owner.
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We start by auditing what you have and writing it down. From then on we patch, monitor, back up and review costs on a fixed rhythm, and report every month in plain language.
Connected to your core systems
- REST & webhooks
Typical stack
- Zoho Catalyst
- AWS
- Microsoft Azure
- Google Cloud
- E2E Networks
- Provider-native monitoring
- Uptime checks
- Error tracking
- Terraform
- CI/CD pipelines
What we deliver
Capabilities
Patching & updates
Operating system and platform updates applied on an agreed schedule, tested first where it matters.
Monitoring & alerts
Health checks and alerts on every service, with problems raised to an engineer.
Backup checks
Backups verified by restoring them, not by assuming they ran.
Monthly cost review
Idle and oversized resources flagged every month, with budgets and alerts kept current.
Small changes
Routine requests such as new users, DNS changes and scaling handled through one channel.
Runbooks & documentation
Every service documented so anyone on the team can handle an incident.
How we deliver
From audit to hypercare
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A-01
Onboarding & audit
2 weeks
We get access, audit the setup as it stands and list the risks we find.
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A-02
Runbooks & monitoring
2 weeks
We document each service and set up monitoring and alerts.
-
A-03
Operations
Ongoing
Patching, monitoring, backups and requests handled against the response times in your contract.
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A-04
Monthly and quarterly review
Monthly
Reliability and cost report every month, and a roadmap review every quarter.
Engineering standards
How we build, compared with the usual shortcut
Backups that run every night and have never been restored.
Regular restore tests, recorded in the monthly report.
A cloud bill reviewed only when someone complains.
A monthly cost review with the savings found and applied.
Do you only manage setups you built?
No. We start every engagement with an audit, whoever built the setup, and list what needs fixing before we take responsibility for it.
What are your support hours?
Standard support runs Monday to Friday in IST business hours. Out-of-hours cover for critical systems can be added; hours and response times are agreed in writing.
Next step
Build, buy or fix what you have?
A 30-minute call. We look at your workflow and data and tell you what we would do first.
First call: 30 minutes · A senior consultant, not a sales rep